FAQ
Please read our frequently asked questions If your query is not covered then please contact me.
1. What types of carpets and upholstery do you clean?
I clean all types of carpets, including wool, synthetic fibers, and area rugs. For upholstery, I handle a wide variety of fabrics such as cotton, polyester, leather, and microfiber.
2. How often should I clean my carpets and upholstery?
For carpets, I recommend professional cleaning every 12 to 18 months, depending on foot traffic and household conditions. Upholstery should be cleaned every 1-2 years, or more often if you have pets or small children.
3. Is carpet cleaning safe for children and pets?
Yes, the cleaning solutions are non-toxic and safe for both children and pets. I use eco-friendly products to ensure a safe environment after cleaning.
4. How long does it take for my carpet or upholstery to dry?
Drying times can vary depending on the fabric and environmental conditions. Generally, carpets take about 6 to 8 hours to dry, while upholstery may take up to 24 hours. I recommend keeping the area well-ventilated to speed up the drying process.
5. What methods do you use to clean carpets and upholstery?
I offer steam cleaning (hot water extraction) for carpets and a variety of methods for upholstery, including steam cleaning, dry cleaning, and foam cleaning, depending on the fabric type.
6. Will cleaning my carpet or upholstery remove stains?
Most stains can be effectively removed, but results may vary depending on the type of stain, how long it has set, and the fabric involved. Our professionals use advanced stain removal techniques, but some stains may be permanent.
7. Do you offer same-day or emergency cleaning services?
I offer same-day services based on availability. Please contact us early for urgent cleaning needs, and I will do our best to accommodate you.
8. How should I prepare for a carpet or upholstery cleaning appointment?
I recommend moving any fragile or valuable items away from the area to be cleaned. For upholstery, please remove any pillows, throws, or personal items.
9. How much does carpet and upholstery cleaning cost?
The cost varies based on the size of the area to be cleaned, the type of cleaning required, and any special treatments needed. I offer free estimates, so feel free to contact us for a quote.
10. Can you clean carpets or upholstery that have been damaged by water or mold?
I specialise in cleaning and restoring carpets and upholstery affected by water damage or mold. However, severe damage may require replacement. Our experts can assess the situation and provide recommendations.
11. Do you offer carpet protection treatments after cleaning?
Yes, I offer carpet protectant treatments that can help to repel dirt, stains, and spills. These treatments extend the life of your carpet and make it easier to maintain.
12. How do I book an appointment?
You can easily book an appointment by calling or emailing me I will confirm the details and schedule a convenient time for you.